Mobile Connect is a secure universal log-in solution promoted by GSMA. Simply by matching the user to their mobile phone, Mobile Connect allows them to log-in to websites and applications quickly without the need to remember passwords and usernames. With such a high proportion of users forgetting log-in details, there is a need for a secure solution that bypasses the issue of forgetting passwords, thereby keeping the user engaged.


One of the key relevant performance parameter for Mobile Connect acceptance is the time required for the user to complete the authentication. The testing capability for Mobile Connect is already available in Xplorer QoS. The Robots interact with the Mobile Connect platform, as a real subscriber does, to complete the authentication process. The solution provides 24×7 visibility of service availability and identifies potential quality degradations caused by some node across the endtoend chain.


  • Service Supervision for Live environment, triggering alarms when KPI exceed thresholds
  • Awareness of quality delivered, as perceived by Mobile Connect users
  • Mobile Connect service validation in the activation phase of a service lifecycle
  • SLAs follow-up with Mobile Connect vendors and Service Providers