One of the objectives of Xplorer QoS Supervision is to monitor services on 24×7 basis and identify, in advance, failures in their performance.
This enable engineers an immediate response to avoid customer dissatisfaction.
Its alarming engine allows you to define real-time and custom alarms, triggered in the event of service failure or degradation with different levels of severity that would activate the notification system via SMS, email …
The Platform also generates alarms related to probes and other system components issues, turning Xplorer QoS into an easy-to-operate tool. The alarm module can be easily integrated with the alarm management tools of the operators.